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Flex Interviews: Learn how Momentive Software captures powerful customer feedback at scale

Momentive Software (formerly Community Brands) has partnered with Clozd for more than three years, and thanks to Flex Interviews—asynchronous video or audio interviews—they've been able to expand their win-loss program to collect in-depth and cost-efficient feedback about their mid-market products.

Speakers

Tirrah Switzer

VP of Product Marketing, Momentive Software

Cam Turnbow

Sr. Director of Customer Success, Clozd

Voted #1 by your peers

The reviews are in—with more coming every day—and according to nearly 200 reviews, Clozd is the best in our category. See what revenue leaders like yourself are saying about the benefits of win-loss analysis with Clozd."

Check out a case study ->
4.9
Win-loss analysis has been transformational. We had assumptions about why we win and why we lose, and many of those assumptions have been definitively proven false.
Craig Clark

CMO, Nitrogen

Every professional sports team reviews their footage to understand where they need to improve. Winning deals is our sport, and Clozd is our video review. Everybody needs to be making every effort to get clients sharing feedback with this program."
Ravi Kumaraswami

President, Worldwide Field Operations at Riskified

If you're serious about optimizing your win-loss ratios and want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage."
Dan Bolton

Vice President, Corporate Marketing at Nitrogen

One of the things that really helps us gain credibility is having customer insights to support our recommendations. We’re able to be key stakeholders in a lot of different projects by having our pulse on the market."
Zahra Chithiwala

Group Product Marketing Manager, Headspace

There have been a number of customer interviews that have highlighted problems we weren’t really aware of. And we've been able to very quickly pivot and change our approach to make sure that we're able to go back and address those areas."
Kathy Hassett

Vice President, Customer Success and Renewals at Xactly

Clozd is excellent. We almost always learn new factors that weren't uncovered by our internal resources. We’ve improved our win rates in our core markets and changed our product development strategy based on their feedback."
Shawn Lane

CEO, LivTech

Win-loss analysis has been transformational. We had assumptions about why we win and why we lose, and many of those assumptions have been definitively proven false.
Craig Clark

CMO, Nitrogen

Every professional sports team reviews their footage to understand where they need to improve. Winning deals is our sport, and Clozd is our video review. Everybody needs to be making every effort to get clients sharing feedback with this program.
Ravi Kumaraswami

President, Worldwide Field Operations at Riskified

If you're serious about optimizing your win-loss ratios and want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.
Dan Bolton

Vice President, Corporate Marketing at Nitrogen

One of the things that really helps us gain credibility is having customer insights to support our recommendations. We’re able to be key stakeholders in a lot of different projects by having our pulse on the market.
Zahra Chithiwala

Group Product Marketing Manager, Headspace

There have been a number of customer interviews that have highlighted problems we weren’t really aware of. And we've been able to very quickly pivot and change our approach to make sure that we're able to go back and address those areas.
Kathy Hassett

Vice President, Customer Success and Renewals at Xactly

Clozd is excellent. We almost always learn new factors that weren't uncovered by our internal resources. We’ve improved our win rates in our core markets and changed our product development strategy based on their feedback.
Shawn Lane

CEO, LivTech

Win-loss analysis has been transformational. We had assumptions about why we win and why we lose, and many of those assumptions have been definitively proven false.
Craig Clark

CMO, Nitrogen

Every professional sports team reviews their footage to understand where they need to improve. Winning deals is our sport, and Clozd is our video review. Everybody needs to be making every effort to get clients sharing feedback with this program.
Ravi Kumaraswami

President, Worldwide Field Operations at Riskified

If you're serious about optimizing your win-loss ratios and want data-driven insights to fuel your strategy, Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.
Dan Bolton

Vice President, Corporate Marketing at Nitrogen

One of the things that really helps us gain credibility is having customer insights to support our recommendations. We’re able to be key stakeholders in a lot of different projects by having our pulse on the market.
Zahra Chithiwala

Group Product Marketing Manager, Headspace

There have been a number of customer interviews that have highlighted problems we weren’t really aware of. And we've been able to very quickly pivot and change our approach to make sure that we're able to go back and address those areas.
Kathy Hassett

Vice President, Customer Success and Renewals at Xactly

Clozd is excellent. We almost always learn new factors that weren't uncovered by our internal resources. We’ve improved our win rates in our core markets and changed our product development strategy based on their feedback.
Shawn Lane

CEO, LivTech

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